Job Details

ID #15431690
State Ohio
City Columbus
Job type Contract
Salary USD $As Per Market Rate As Per Market Rate
Source Noralogic Inc
Showed 2021-06-14
Date 2021-06-14
Deadline 2021-08-13
Category Et cetera
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Contractor role - Service Desk(Helpdesk L2)

Ohio, Columbus, 43222 Columbus USA

Vacancy expired!

Job Title: Contractor role - Service Desk(Helpdesk L2) Location: Columbus OH Duration: Long Term Contract Job Descriptions As a Helpdesk L2, the candidate will be responsible for managing computer/server support tickets and service requests. Responsibilities: Work in 24x5 shift rotation for onshore support L1 remote activities, routine and break-fix support Troubleshooting client and customer end-user computing issues Monitoring and alerting on detected server errors Providing regular and ad hoc reports and technical documentation Requirements: Remote L1 troubleshooting Office 365 and AD support Active monitoring for infrastructure and security issues Good communication Self-motivated to seek continual improvement in customer service Ready to work Monday - Friday, contractor must be open to work on a monthly rotating shift as needed. Regards, Puja Priyadarshini +1.307.316.7214 | Noralogic | 109 E 17th St, Cheyenne WY 82001 USA: WY, MD, NJ Mexico: Guadalajara, Monterrey India: Noida UP WBE and MBE company ISO 9001:2015 WY Top 50 Minority owned growing company

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