Vacancy expired!
- Analyze data to determine solution, such as alternate methods and procedures, changes in processing methods and practices.
- Advise client on alternate methods of solving a need or issue and recommend a specific solution.
- Conduct research, perform studies and surveys to obtain data.
- Consult with various vendors and industry experts to ensure adherence to best practices.
- Elicit requirements using brainstorming, interviews, data analysis, business process descriptions, use cases, and scenarios.
- Capture, consolidate, and communicate information from the SMEs and transform data into reporting mechanisms
- Capture, consolidate, and communicate information from SMEs and transform data into reporting mechanisms.
- Plan, organize, prioritize, and manage multiple work efforts.
- Strong communication skills; both written and spoken.
- Ability to work in a team environment as well as independently
- Perform analysis and diagnosis of client issues while demonstrating an understanding of the client environment and overall project scope
- Support the execution of case management activities including initiating and responding to requests, coordinating with internal and external partners, researching and resolving issues and gathering information
- Analyze data to make informed decisions and determine appropriate actions
- Escalate issues to Team Lead and maintain open line of communication regarding work status
- Create and/or support project deliverables and work products.
Vacancy expired!