Helpdesk Analyst job vacancy in Columbus, Ohio Beacon Hill Technologies

Vacancy expired!

Required Skills:

1+ year experience working in a call centerExcellent customer service skills and desire to answer technical callsDetailed orientedAble to learn/pick up new technologies quicklyAble to follow procedures, ask good questions and document answers/retain informationPC hardware troubleshooting skillsAbility to translate technical information into non-technical speak for non-technical usersAbility to troubleshoot/problem solve issues over the phoneMust be able to work nights and weekends

Desired Skills:

IT certifications such as the A+ or Net+ are a plusExperience working in the retail industryExperience working with Macs, Ipads or Itouch devicesAny experience or exposure to virtualization a plusExperience using a knowledge base a plusExperience working with a ticketing system

Description of Role/Responsibilities:

We are seeking a Helpdesk Analyst to join our client's technical support team. This is a great opportunity for someone who is looking to gain professional experience working in an enterprise environment who has worked in either a call center or on another technical helpdesk prior. This role will provide technical support to over 1000 users in over 500 locations nationwide and will offer a wide variety of hardware and some software related technologies this person will get to support including: PCs, printers, peripherals and mobile devices. If you want to work for a company that has an awesome culture, work under a really outstanding manager with a fun team, get training and exposure to many new technologies and a job that could turn into a long term employment with a chance to advance your career as an IT professional this is the role for you!

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future

Vacancy expired!

ID	#21698024
State	Ohio
City	Columbus
Job type	Contract
Salary	USD TBD TBD
Source	Beacon Hill Technologies
Showed	2021-10-25
Date	2021-10-25
Deadline	2021-12-23
Category	Et cetera
Create resume

Job Details

Helpdesk Analyst

Related jobs

»Sr Data Communications and Change Management Analyst

»Senior Forecast Analyst - Remote

»Senior Analyst End-to-End (E2E) Supply Planning

»Senior Internal Security Analyst

»Business Analyst (Remote)

»Technical Analyst 1-Support

»Technical Analyst 1-Support