Vacancy expired!
- Lead the support and maintenance of warehouse and fulfillment systems and appropriately escalates system issues to their support teams to resolve issues and meet client SLAs.
- Provide strong technical knowledge and experience commissioning, deploying, and maintaining specialized fulfillment and warehousing devices and equipment.
- Provide strong technical knowledge and experience developing, commissioning, or deploying WMS/WCS/WES systems and proprietary turnkey system solutions in production fulfillment centers.
- Champion and drive innovative and automated solutions in the fulfillment centers to decrease costs and increase shipment velocity. Assist with the development of new capabilities, technologies, and prototypes into a production environment.
- Drive integration between WMS, WCS, WES systems, proprietary turnkey solutions, and collaborate with stakeholders and vendors to deliver support and enhancements to meet the goals of the fulfillment team.
- Assist and advise in the architecture, testing, development, and deployment of new warehouse and fulfillment related applications, interfaces, and enhancements.
- Provide technical knowledge of data and application integration techniques in warehouse and fulfillment systems.
- Work with technology teams providing technical insight into client fulfillment integration APIs and fulfillment processes.
- Enforce change management practices to provide the necessary governance around the software/application changes.
- Oversee all warehouse-specific configurations of WMS and other ancillary applications. Performs advanced configuration of the WMS and lead company initiatives to improve WMS functionality.
- Help troubleshoot complex systems from a multidisciplinary (hardware and software) perspective.
- Understand the data models and data integration points of WMS and other ancillary applications. Work with data architecture team to help design data models to capture WMS material configuration information.
- Analyze complex business problems to be solved with automated systems. Identify gaps and provide technical expertise in business requirements for system functional specifications, processes, and procedures in a cost-effective manner.
- Assist business units in As-Is/To-Be business processing modelling and BPA (Business Process Automation) endeavors.
- Lead out-of-process requests such as emergency shipments, by understanding warehouse activities, dependencies and knowing which system processes to execute.
- 10+ years of experience with managing production WMS packages from companies such as Manhattan Associates, JDA/Blue Yonder, SAP, and others
- 5+ years of experience with automation technologies such as PTL (Pick-To-Light), PTV (Pick-To-Voice), inline print and apply, inline scales/scanners along with WCS providing interface between WMS and order fulfillment systems
- 5+ years of SQL/relational database experience (MySQL, PostgreSQL, SQL Server) and/or software engineering experience.
- Strong understanding of application integration techniques and software such as such as REST APIs, integration middleware (MuleSoft, Tibco, Magic) and ETL packages (Informatica, Stich, AWS Glue).
- Extensive understanding and knowledge of warehouse and fulfillment management systems and their relationships with the ERP and other applications.
- Knowledge of commonly used concepts, practices, and procedures including inventory control, wave picking, cluster picking, zone picking and B2B such as EDI/ASN transactions.
- Detail oriented and ability to organize multiple tasks/project deliverables.
- Must have an excellent written and verbal communication skills.
- Ability to manage the IT needs of a production support environment.
Vacancy expired!