Allied HOA is looking for an experienced Community Association Manager (HOA Portfolio) to join our growing company. The Community Association Manager is responsible for oversight and execution of the day-to-day operations of a portfolio of Associations in accordance with the management agreement and as set forth in the Declaration and Bylaws to meet the objectives of the Board of Directors. The Community Manager is expected to work the company’s customary office hours on Monday through Friday from 8:30 a.m. to 5:30 p.m. and some evenings and weekends to attend board meetings and annual membership meetings of the Associations. Flex time is available to offset evening and weekends hours as well as remote work from home flexibility.BENEFITS:
Paid Time Off
Employee Referral Bonus Program
Health, dental and vision insurance
Disability insurance
401(k) Retirement Savings Plan
401(k) Matching (we contribute to your retirement!)
Company Paid - Employee Assistance Program
Employee Discounts
Company Paid and Supplemental Life Insurance
HOA MANAGER ROLES AND RESPONSIBILITIESCommunication:
Maintains regular and effective communication with the board, association members/owners, and vendors
Confers with representatives of Homeowners' Association or Board of Directors to collaborate and determine management priorities
Maintains excellent public relations and interacts with clients, customers, and co-workers in a positive, respectful and professional manner at all times
Respond to letters and log calls from owners
Sends notices of regular, annual and special meetings
Ensures the accurate sending of yearly coupons to all current homeowners as well as coupons to new homeowners throughout the year
Updates the Board of Directors on policies and procedures and provides information on current industry developments
Fiscal Management:
Oversees collection of assessments from residents, including lien and legal notices
Assists accounting team to ensure bills are paid correctly and on time
Establish a draft budget for the board and implement budget policy
Oversee Reserve Studies, research issues and presents Board of Directors with recommendations.
Advice and Consultation:
Advise the board on governing documents
Refer the board to other professional advisors (such as attorneys, CPAs, engineers)
Research insurance coverage and obtain bids
Attends board meetings, presents manager report, and assists in administrative tasks.
Record Keeping:
Maintain files for each member of the association/owner and all renters
Maintain records for the association
Process initial Architectural Control Committee (ACC) applications
Complete resale certificates and ensure any changes of ownership are properly entered into the software system
Property Management and Maintenance:
Obtain bids to share with community board
Arranges for and obtains bids and oversees activities of contract service representatives such as landscapers, exterminators, trash collectors, major repair contractors, utility service repairers, and swimming pool management personnel. Inspect and maintain comment elements monthly.
Resolve urgent and/or critical situations.
Walk the property monthly and note any violations or maintenance issues
Send homeowners violation notices
Enter work orders for maintenance into software system
Investigates resident disturbances, violations, or complaints, and resolves problems in accordance with regulations established by Board of Directors.
Position Qualifications:
Minimum of one year HOA experience
To perform this job successfully, an individual must be able to perform all essential duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.HOA Manager, Community Manager, Residential Homeowner Association Manager