Vacancy expired!
iFuse Solutions is looking for a Project PC Technician for an onsite role in the Orville, OH area. The successful candidate in the Project PC Technician role provides hardware break-fix services on desktops, laptops, and printers. Installs local and network printer drivers on desktops/laptops. Performs software installation Performs a variety of complicated tasks.Key Tasks and Responsibilities
- Perform software installation.
- Perform computer redeployments.
- Provides connectivity to the customer's network.
- Provides hardware break-fix services on desktops, laptops, and printers.
- installs local and network printer drivers on desktops/laptops
- May be required to answer phones and resolve technical issues over the phone/in-person/remotely
- Additional ad hoc needs as well
- Must possess strong attention to detail.
- Experience with Windows 10
- A professional demeanor is a necessity.
- Ability to follow strict protocols while maintaining an empathetic approach to assisting the end-user.
- Strong documentation skills from issue to resolution.
- Excellent communication skills both verbally and written are critical.
- Proven customer service and communication skills (phone, written and in person)
- Must be able to travel to site locations
- Must have experience in setting up and installing computers.
- Will have intermediate to advance Windows OS troubleshooting skills
- Must have experience migrating data
- College diploma or university degree in the field of computer technology and/or years equivalent work experience.
- Certifications in CompTia A+, MCP, and/or Network +, preferred.
- Must be experienced in installing network printers.
- Must be proficient in using all MS Office applications.
Vacancy expired!