Job Details

ID #45081280
State Ohio
City Solon
Job type Contract
Salary USD TBD TBD
Source SoftHQ, Inc.
Showed 2022-08-22
Date 2022-08-19
Deadline 2022-10-18
Category Technical support
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Field Desktop Support

Ohio, Solon, 44139 Solon USA

Vacancy expired!

Position: Field Desktop Support Duration: 6 Months Location: Solon, OH Note: Vaccination is must Position Responsibilities and Functions

  • Provide first/second level contact and problem resolution for customer issues.
  • Work with vendors to remediate complex AV issues as needed.
  • Provide timely communication on issue status and resolution.
  • Maintain ticket updates for all reported incidents.
  • Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
  • Should have basic knowledge of Mac operating system, to support Apple pc users.
  • Install, upgrade, support and troubleshoot for printers, computer hardware.
  • Performs general preventative maintenance tasks on computers, laptops, printers.
  • Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
  • Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
  • This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Thanks & Regards, Mohammed Burhan Assistant Manager Consulting Development Staffing 6494 Weathers Place, Suite 200, San Diego, CA - 92121 Direct # : Contact # :Ext-662 Fax: E-mail: Website: http://www.softhq.com Please consider the environment before you print this email

Vacancy expired!

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