Patient Account Supervisor

DescriptionAs a Patient Accounts Supervisor, you'll lead the day-to-day operations of our centralized Patient Accounts Department. Your role is crucial in ensuring the seamless management of patient admissions, demographics, insurance information, and more. You'll be at the forefront of maintaining high standards of productivity, quality, and customer service.Responsibilities Leadership & Supervision: Oversee daily operations in admissions, readmissions, and insurance information maintenance, ensuring real-time claims resolution Collaboration: Partner with various departments to keep customer contact lists updated for admissions and billing information Team Management: Hire, train, and manage Patient Accounts personnel, including handling disciplinary functions Goal Achievement: Drive the department to meet its goals related to volume, production, quality, customer service, and deadlines Performance Monitoring: Assess staff performance for productivity, accuracy, and quality Implement retraining or performance improvement programs as needed Employee Development: Conduct performance evaluations and provide coaching or corrective sessions Operational Improvement: Identify and implement opportunities for operational enhancements, such as cost reduction and productivity improvement Project Leadership: Lead and participate in special projects aimed at operational improvements Coordination: Work with pharmacists, pharmacy technicians, and delivery teams to meet daily production and service goals Policy Compliance: Enforce company and departmental policies and procedures Regulatory Compliance: Ensure compliance with state and federal pharmacy regulations Customer Focus: Commit to meeting customer expectations and using feedback to enhance servicesAdditional Skills & QualificationsCollege degree in business or healthcare preferred.3+ years managing daily operations in a healthcare environment, preferably in long-term care pharmacy.Experience with budgets and staffing management (performance, training, and hiring/firing involvement).Basic understanding of medical terminology.Experience LevelIntermediate LevelPay and BenefitsThe pay range for this position is $23.00 - $30.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Oklahoma City,OK.Application DeadlineThis position is anticipated to close on Apr 7, 2025.About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.