Vacancy expired!
The Technical Business Analyst will provide data management program support by performing business process analysis and solution design, coordinating small to medium-sized projects, ensuring timely delivery of requirements, and documenting improvements to increase process efficiency and client satisfaction.
RESPONSIBILITIES- Breakdown assigned projects received through the operations request process into doable actions, creating a project timeline with milestones and due dates.
- Act as a liaison between process improvement and internal clients to identify and define project requirements, scope and objectives.
- Ensure resource availability and allocation for projects.
- Ensure that all projects are delivered on time and within scope.
- Document and analyze system functionality by liaising with internal departments and end-users.
- Document and analyze current and future state processes and system interfaces to identify. process improvement opportunities aimed at increasing process quality and efficiency.
- Collaborate with cross-functional teams on process, application, or feature enhancements.
- Keep all stake holders updated on project timelines, due dates and outstanding items.
- Assist in creating and updating process maps and performing in gap/trend analysis.
- Identify and resolve any project issues or risks that arise.
- Assist with coordination, communication, and roll out of new product development features.
- Make suggestions to the Process Improvement Manager regarding which process work is most critical by calculating ROI and holding review sessions.
- Facilitate cross functional meetings.
- HS Diploma or GED required
- Bachelor's degree in Business, MIS or other technical field strongly desired
- 3 years of experience in an analytical role supporting technical process discussions and working within small teams to achieve specific business outcomes required.
- Familiarity with Lean Six Sigma practices preferred.
- Experience with building and maintaining process workflows
- Experience with data architecture, specifically knowledge of data storage and data integration
- Ability to work independently, with general guidance with respect to overall objectives.
- Ability to use sound independent discretion and judgement.
- Strong analytical skillset and problem solving ability
- Strong written and verbal skills with the ability to communicate effectively with various audiences
- Ability to assess situations and determine the importance, urgency, and risks
- Ability to manage multiple priorities in a fast-paced, dynamic environment with time requirements
- Strong attention to detail
- Strong planning and organization skills
Vacancy expired!