Vacancy expired!
- Review daily workload and distribute according within the department to ensure everything is completed within the departments' standards.
- Review daily, weekly, and monthly production of each underwriter and the underwriting support staff to ensure efficiency.
- Meet regularly with department Auditor to ensure guidelines are followed.
- Review, correct and report discrepancies encountered throughout daily routines.
- Reconcile and resolve department conflict while following the protocols put in place by HR.
- Handles staff hiring for the department.
- Coach and counsel the team daily as questions arise.
- Complete all employee evaluations/performance appraisals and conduct employee reviews.
- Reviews and submits payroll and time-off requests.
- Coordinate staff with other departments to maintain workflow.
- Coordinate testing of new products and processes within underwriting to ensure all compliance requirements are met.
- Research and advise on requests and escalated issues including legal complaints and grievances from other departments.
- Assist in the implementation of underwriting policies and procedures.
- Audit and quality control for all underwriting processes. Confirm all applications are being handled accurately and timely.
- Communicate with management and correct any discrepancies or issues found during audits.
- Provide ongoing constructive feedback to the underwriting team to ensure all policies and procedures are being followed as intended and to encourage individual growth.
- Conduct check-ins, training, and refreshers to ensure the development and empowerment of the team while communicating and new policies and procedures.
- Use logical reasoning to make decisions where the response is not immediately clear.
- Work with IT for problem resolution and testing of systems.
- Assist as necessary with any additional duties as determined by upper management.
- Excellent time management
- Strong ability to multi-task
- Attention to detail
- Strong organization skills
- Excels in leadership skills to maintain multiple teams and lines of business
- Excellent communication skills both verbal and written
- Ability to make sound decisions with attention to detail
- Must be able to use available information to make logical decisions
- Proficient in Microsoft Office
- Bachelor's degree preferred
- 2-4 years' experience in a lead or supervisor position
- 2-4 years' experience in the life insurance industry preferred
- A combination of education and/or experience can be considered
Vacancy expired!