Vacancy expired!
Reports To:
General Manager
Job Summary:
Parlor is a 7 kitchen and 2 bar food hall concept that currently operates in Kansas City, MO, with plans to continue to open stores throughout the country. Parlor OKC will be the second store and is located in Automobile Alley. The Promo/assistant manager will help to
oversee, direct, and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation, as it pertains to promotion, marketing, event booking and floor management.
Create an environment of respect, pride and desirability by crafting an environment of genuine gratitude to our guests, purveyors, tenants and staff.
Qualifications:
At least 1 year promotional experience with event driven concepts
At least 2 years assistant management experience in high volume bar/restaurant concept
Experience in social media management
Passion for relationship building and networking
Must have organization skills and able to handle extreme multi-tasking techniques
Must be a team player with an employer of choice attitude to keep employees engaged and empowered while creating a fun, energetic atmosphere.
Must have a good sense of balance, able to bend and kneel and have the ability to lift items weighing up to 25-50lbs.
Must have a salesmanship mentality, and able to manage an engaging customer experience.
Activities and Responsibilities:
Ensure that policies, procedures, standards, specifications, guidelines, and training programs are followed and completed on a timely basis.
Carry out and develop new event leads, prospecting and follow up
Follow up and help develop promo team to generate and establish business relationships
Event packaging and front person for all special events and bookings
Schedule instore visits to showcase Parlor and event spaces
Provide weekly and monthly recaps and communicate needs to entire Parlor Team
Assist in Carryout of Mayor of the town marketing plan and objectives
Record keeping of all events for a high standard of execution and follow up
Assist in monthly, weekly and annual 30,60 90 promotional and event calendars
Responsible for sales growth and salesmanship mentality
Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
Achieve Parlor objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Perform various financial activities, such as cash handling, deposit preparation, and payroll.
Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
Perform personnel actions, such as hiring and terminating staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets
Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
Responsible for Setting the Stage lights, camera, action as it pertains to restaurant readiness and Parlor expectations.
Continually strive to develop staff in all areas of managerial and professional development.
Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
As necessary compile and balance cash receipts at the end of the shift.
Investigate and resolve complaints regarding product quality, service, or accommodations.
Ensure that all goods are received in correct unit count and condition and deliveries are performed in accordance with Parlors receiving policies and procedures.
Schedule and receive bar consumables, produce and beverage deliveries, checking delivery contents to verify product quality and quantity.
Maintain alcohol, merchandise and table top inventories, and keep inventory records.
Perform some drink preparation or service tasks, such as bartending, bussing, and hosting when necessary.
Be knowledgeable of Parlor policies regarding personnel.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Assess staffing needs and recruit staff.
Attend all scheduled Parlor meetings, conference calls and offers suggestions for improvement.
Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Supplemental
Assist in: Scheduling use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
Assist in: Develop, plan, and implement restaurant marketing, advertising and promotional activities and campaigns.
Job Performance Metrics:
These are the items used to gauge the overall job performance of this position:
Staff performance, happiness and retention
Guest satisfaction
Financial performance
Personal Schedule Expectations:
Work 50-55 hours per week on average
If schedule a weekend day off (defined as Fri-Sun), days off will likely be split
Expect to be in house at times of greatest impact and demand (for example but not limited to: convention weeks, holidays, special events, etc.)
PTO will not exceed 2 weeks (or 10 working days) per year.PTO will be defined as more than two days off in any seven-day period.
Job Type: Full-time
Salary: $40,000.00 to $45,000.00 /year
Experience:
Restaurant Management: 1 year (Required)
Event Coordination: 1 year (Required)
License:
ServSafe (Preferred)
Language:
English (Required)
Work authorization:
United States (Preferred)
Shifts:
Morning (Required)
Mid-Day (Required)
Evening (Required)
Additional Compensation:
Bonuses
Vacancy expired!