Vacancy expired!
Headquartered in South San Francisco CA, CompareNetworks is a growing media company focused on creating B2B marketplaces for professionals in the Life Sciences, Dental, Ophthalmology, and Laboratory. These market places include tools for product comparison as well as editorial articles and video on the latest technological developments.
This position is responsible for coordinating and consulting with clients to fulfill and optimize their product listings including Editorial (regular) Listings and Sponsored Listings.
Responsibilities
Coordinate with customers the submission of product files for adding and updating product information
Review and manipulate product data in Excel spreadsheets in preparation for providing feedback to partners and/or the programming team, and for processing
Advise partners with regard to their product data quality, completion, and formatting to improve both their listings and our directory
Track the progress of product information submissions and report back to partners and Account Executives about their status
Provide tactical/technical support for product listings via our proprietary content management system, and various tracking systems
Work collaboratively with the Product Listings Team to ensure that product listing quality is optimized
Assist with QA steps for product listings
Requirements
B.S. in a Life Science or related field
2-4 years experience in online media or other relevant experience
Familiarity with the products, kits, reagents, tools or services used in biological research
Impeccable customer service skills are essential, with an emphasis on phone etiquette/skills and diplomatic communication
Excellent writing and verbal skills (e.g. e-mail, copy editing, email etiquette etc.)
Must have strong organizational and interpersonal skills, detail oriented, and have the ability to handle multiple projects simultaneously
Proficiency with Microsoft Word, Excel, and basic HTML coding
Familiarity with content management systems, JIRA, and Confluence Wiki a plus
Familiarity with relational database systems (SQL) a plus
Principals only. Recruiters, please don't contact this job poster.
Vacancy expired!