Vacancy expired!
The Lineage Logistics WMS support team seeks a business analyst to assist with a fast-growing WMS footprint. Ideal candidate will have working knowledge of at least one warehouse management software platform. Our team has multiple interface points to other systems that will need to be managed as part of this role. Communication and coordination are the cornerstones of this position along with the proper technical acumen.
ESSENTIAL DUTIES:- Resolve service desk support tickets submitted by Accellos/E3PL WMS users.
- Support the execution of Lineage projects by using company-adopted methodologies.
- Perform configuration within the Accellos/E3PL software package.
- Develop test plans for given software releases.
- Develop and execute unit and system test cases.
- Cultivate strong internal business relationships by demonstrating an understanding of related processes, requirements, systems, and terminology.
- Maintain awareness of best practices, including processes and technology, and identify opportunities for improvement of existing functionality.
- Develop, use existing, or research new tools that improve the delivery of solutions to customers.
- Coordinate work regarding WMS interfaces with other systems such as Lineage Link, LinOS, and EDI.
- Provide after-hours on-call WMS support as part of a support rotation team.
- Create, maintain, and ensure quality of systems that support key customer business processes.
- Collaborate with the functional end users, vendors, and IT peers to support applications, system integrations, and capabilities as needed.
- Document and maintain support procedures and information as needed to maintain a positive support level.
- 2+ years of industry experience in Information Systems
- 2+ years of experience communicating and influencing effectively at all levels of the organization
- 2+ years of experience in Krber E3PL warehouse management system
- 2+ years of experience working with cloud infrastructure such as OCI or AWS
- 2+ years of experience working with business intelligence or data science architecture. Such as reporting components Analysis for Office, Power BI, and BEX Query Designer.
Vacancy expired!