IT Help Desk - Tulsa, OK job vacancy

Vacancy expired!

GDH Consulting has an enterprise client adding to their help desk team. As a support tech you will be responsible for:

Answering incoming phone calls for technical support
Microsoft Office suite
Network configuration
Web Browser add-ins and issues
Printing issues
Mobile devices
Answering emails and voicemails for support
Using remote tools (Bomgar) to connect to a client machine and troubleshoot
Thorough documentation of all work done within the ticketing system (ServiceNow)
Excellent communication skills (written and verbally)
Provide exceptional customer service
Virus and malware removal
Other duties as assigned
Installing software via SCCM

All of these tasks require:

2 years' experience on a Service Desk or Desk Top Services
Configuring mobile devices (iOS, Android, etc.)
Excellent Troubleshooting Ability
Windows 10 Working Knowledge
Office 365 suite experience
Some Technical Writing ability for knowledge base article creation
Familiarity with Active Directory change password, unlock accounts, group membership
Familiarity with SCCM Installing packages, verification
Overtime to assist the team in coverage due to vacation and illness will be required as needed but not a regular expectation.

Interested candidates please send resume in Word format to locktr@gdhinc.com Please reference job code 89007 when responding to this ad.

GDH Consulting, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training.

Vacancy expired!

ID	#46139110
State	Oklahoma
City	Tulsa
Job type	Contract
Salary	USD TBD TBD
Source	GDH
Showed	2022-10-01
Date	2022-09-30
Deadline	2022-11-28
Category	Et cetera
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Job Details

IT Help Desk - Tulsa, OK

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