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DescriptionThe Retention Executive - National Agency Team is responsible for growing membership within existing accounts and for directly managing business relationships with client accounts. The Retention Executive's work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.ResponsibilitiesThe Retention Executive - National Agency Group oversees customer account management for agencies selling across the nation, including negotiating contracts and agreements. Develops and oversees customer retention campaigns. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.
Sells and retains nationwide accounts
Travels to the national agencies
Presents and creates training materials
Needs solid understanding of new sales process and of Humanas' self service function
Required Qualifications
2+ years of Account Management/Sales experience
2+ years of Health Insurance industry experience
Health and Life license required in all states that Humana operates
Proficiency in Microsoft Office
Strong understanding of Humana's current renewal process
Very organized
Presentation skills
Team collaboration skills
Minimum 20% National Travel - Overnight
Preferred Qualifications
Bachelors degree
Experience working in a team/Corporate environment
Additional InformationIf you have additional questions regarding this role posting, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.Scheduled Weekly Hours40About UsMission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first. Equal Opportunity EmployerIt is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact mailboxtasrecruit@humana.com for assistance.Humana Safety and SecurityHumana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact mailboxtasrecruit@humana.com to validate the request.
Vacancy expired!