Job Details

ID #2700840
State Oregon
City Grandronde
Full-time
Salary USD TBD TBD
Source Spirit Mountain Gaming, Inc.
Showed 2019-09-13
Date 2019-09-14
Deadline 2019-11-12
Category Et cetera
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Legends Host/Hostess (Part-Time)

Oregon, Grandronde 00000 Grandronde USA

Vacancy expired!

DescriptionEssential Job Functions:

Greets guests, assigns and escorts to tables, and provides menus.

Schedules dining reservations and arranges parties or special services for diners.

Answers the telephone and takes “to go” orders.

Informs staff of new guests, keeps table map current and maintains clean and organized menus.

Assists staff by bussing tables, delivering water and bread and other tasks.

Thanks guests when they leave, responds to requests for information about Casino activities and events; directs complaints to appropriate supervisor.

Spirit Mountain Standards:

Delivers Spirit Mountain’s Branded Customer Service (BCS) by consistently modeling attitudes and behaviors in alignment with SMGI’s Pride Values, Brand Promise and Business Vision.

Learns comprehends and complies with all Company and departmental policies and procedures, MICS, gaming regulations and Regulation 31 requirements.

Follows all Corporate and departmental safety policies and procedures.

Required Knowledge of:

Principles, practices, and processes of food and beverage preparation and delivery.

Principles, practices, and processes of safe food handing.

Computer hardware and software applications.

Required Skill in:

Serving food and beverages.

Recognizing and correcting situations that are unhealthy or may lead to poor customer service.

Monitoring and providing customer service.

Operating computer hardware and software applications.

Communicating both orally and in writing.

Establishing and maintaining effective working relationships with others.

Education, Experience, Licenses, Registrations, and Certifications:

High School Diploma or equivalent, and six (6) months food service or customer service work experience, or equivalent combination of education, training and experience.

Low security gaming license issued by the Grand Ronde Gaming Commission.

State of Oregon Food Handler’s Certificate.

If applicable, State of Oregon Liquor Control Commission Server’s Permit may be required.

Environmental Factors and Conditions/Physical Requirements:

Work is performed in a food service environment, with routine exposure to wet and/or humid conditions, fumes or tobacco smoke and occasional exposure to extreme cold or heat and potentially toxic or caustic chemicals.

Subject to high levels of noise.

Work is subject to frequent standing and walking, with occasional sitting, bending, reaching, kneeling and lifting up to 50 pounds.

Work is subject to frequent use of hands to finger, handle, feel and reach with hands and arms.

Areas of assignment may be restricted to employees under 21 years of age.

Equipment and Tools Utilized:

Equipment utilized includes personal computer, standard office equipment, tools and equipment normally used in providing food and beverages such as coffee urns, espresso machines, trays, bus tubs, utensils and serving plates, telephone, audio/video equipment, and two-way radio.

Vacancy expired!

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