Vacancy expired!
At eXcell, you re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join eXcell! We are currently in search of a qualified Level 3 Technical Associate. Responsibilities:
- Delivering and setting up peripherals and inter-department deliveries using company van
- Installing and configuring OS on client laptops
- Migrating client data to new laptop
- Picking up surplus equipment from users
- Preparing old equipment for re-dispositioning and e-waste handling
- Processing and testing failed systems returned from clients, diagnosing and creating repair tickets for "Return For Maintenance
- Processing assets returned from clients leaving the company
- Cleaning and testing used systems for redeployment.
- Ensuring all client inventory assets are stored and distributed in a clean and professional manner
- Serving as first point of contact for escalations on troubleshooting issues from Level 2 Techs
- Legal Imaging
- RFM
- LDO Returns
- Break/Fix trouble shooting
- IFed
- 3-5 years technical experience desired
- Must be able to lift up to 35 lbs. solo
- May be required to walk / sit / stand / crawl / kneel for extended periods
- Must have excellent customer service skills and excellent written / verbal communication skills
- Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily), Windows 8 and Windows 10
- Technical certifications a plus
Vacancy expired!