Job Details

ID #45673673
State Oregon
City Hillsboro
Job type Permanent
Salary USD $40,000 - $60,000 40000 - 60000
Source IT-SCIENT
Showed 2022-09-14
Date 2022-09-13
Deadline 2022-11-11
Category Et cetera
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Network Technician

Oregon, Hillsboro, 97123 Hillsboro USA

Vacancy expired!

Position: Server/Network Technicians

Location: Hillsboro, OR (Day 1 Onsite)Duration: Full Time

Job Description:
  • Hardware Troubleshooting Support
  • Support hardware faults and customer requests
  • Managing assigned issues and working based on priority level
  • Using web-based tools for managing and locating hardware in data center suites and storage rooms
  • Being able to identify a variety of server components and their functions
  • Add/remove server components. (NVMe, SSD, HDD, DIMM, NIC, RAID cards)
  • Replace server hardware components
  • Perform BIOS, Firmware and iDrag updates in Co-ordination with remote support teams
  • Troubleshoot and repair network devices experiencing issues or failures while coordinating with Network Reliability Engineering (NRE)
  • Interfacing with internal customers to coordinate troubleshooting and downtime in a professional manner
  • Submitting RMA requests for replacement parts
  • Resolve tickets and tasks within SLA/SLO
  • Update all tickets on a weekly basis at minimum
  • Update all tickets with quality updates so anyone can follow exactly what work was completed and the state of the equipment at each stage of the troubleshooting.

Vacancy expired!

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