Job Details

ID #49597282
State Oregon
City Medford-ashland
Job type Full-time
Salary USD TBD TBD
Source Worldwide TechServices
Showed 2023-03-31
Date 2023-03-31
Deadline 2023-05-30
Category Et cetera
Create resume

PC Support Technician

Oregon, Medford-ashland, 97501 Medford-ashland USA

Vacancy expired!

The PC Support Technician is an intermediate position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops.  May support Desk Side Support. Interacts directly with clients to address technical issues and respond to them timely and accurately.ResponsibilitiesProvide customer support for designated equipmentAnswer client questions in a professional mannerAccept and deliver all service calls assigned within the established service level agreement for each clientMeet established customer service satisfaction criteria as outlined in established guidelines and policiesComplete all administrative tasks associated with each call as documented in established policies and guidelinesComplete real time reporting of all calls as documented in established policies and guidelinesFollow various established policies, guidelines, and documents relative to the successful delivery of service for each clientEnsure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreementsReport all time, mileage, and other requirements in an accurate and timely mannerUnderstand all Safety policies and guidelines and works within the guidelines of policies on a daily basisOther duties may be assigned to meet business needs 

Vacancy expired!

Subscribe Report job