Vacancy expired!
Ashland Family Practice is looking for a front desk clerk to join our team. We have been serving Rogue Valley residents for more than four decades. Ashland Family Practice believes in personalized healthcare that integrates evidenced based western medicine with complementary and alternative therapies in accordance with each patient's needs and preferences. This philosophy combined with our small, independent practice allows us to spend the time ensuring each patient has the information they need to make the best decisions for their health. We are hoping to add a friendly, hardworking front desk staff member to our crew.
Benefits of working at Ashland Family Practice
Vacation and sick pay
Health insurance
401k matching
Working with small team
Essential Duties and Responsibilities: including but not limited to the following;
Scanning in patient charts
Creating patient facesheet in EHR
Sending Medical Records
Faxing provider orders and prescriptions
Appointment Confirmation calls
Answering multiple phone lines
Texting patients
Screen and direct calls
Scheduling appointments
Collecting co-pays
Checking patients in and out
Pulling patient charts
Assisting in chart prep
Competencies
Dependability - On-time; Completes tasks on time or notifies appropriate person with an alternate plan.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully. Thinks critically about how office flow can be improved
Customer Services - Manages difficult or emotional patient situations; Responds promptly to patient needs; Solicits patient feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict; Maintains confidentiality; Remains open to others ideas and willing to try new things.
Oral Communication - Speaks clearly
Listens and gets clarification; Responds well to questions; Takes detailed notes; Participates in meetings.
Written Communication - Writes clearly and informatively; Able to read and interpret written information
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
Diversity - Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment free environment; Builds a diverse workforce.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associates Degree or equivalent is preferred; one or more year's related experience or equivalent combination of education and experience; Experience or education in a medical office preferred but not required
This position is Monday Friday from 8:00 AM 5:00 PM
Hourly pay $13.00 - $16.00 Depends on experience
Experience:
Customer Service: 1 year (Required)
Medical Office: 1 year (Preferred)
Education: Associate (Preferred)
Please submit your resume and cover letter today. We look forward to meeting you!
Job Type: 28-30 hours; Mon, Wednesday, Thursday 7:30-5:30/6 pm (depends on workload)
Vacancy expired!