Vacancy expired!
Maintain and foster our values: Empathetic customer service, teamwork, support of local food
Street 14 Cafe in Astoria is hiring a General Manager.
Are you looking for meaningful work in a community that cares? If youre ready to take on responsibilities and learn in a growing business, we want to meet you!
Street 14 Cafe is home to a team of people who love what they do: fostering a welcoming environment for our community through coffee and handcrafted, local food.
Summary: The General Manager is responsible for maintaining Street 14 Cafes values: a team-spirited work environment, welcoming and empathetic customer service and support of local food producers. You will manage both back- and front-of-house staff in collaboration with an assistant manager and team leaders.
Management Responsibilities
Cultivating human resources:
Hiring new staff (in collaboration with FOH and BOH leads)
Training staff (in collaboration with FOH and BOH leads)
Supervising staff (monitoring interactions, ensuring smooth working relationships)
Scheduling staff (in collaboration with FOH and BOH leads)
Maintaining Street 14 culture vis-a-vis staff and customers:
Setting the tone (professional, respectful, courteous)
Enforcing dining room policies (maintaining respectful atmosphere, pets and service animals, appreciation of regular customers, crowd management)
Problem solving
Managing Budgets
Monitoring labor costs and maintaining labor budget (in collaboration with financial manager)
Overseeing inventory management and ordering (in collaboration with FOH and BOH leads)
Creating sales projections and planning for busy periods (in collaboration with financial manager)
Operations Management
Ensuring compliance with licensing, hygiene and health and safety standards
Maintaining equipment (in collaboration with FOH and BOH leads)
Event Management
Plan, schedule, and execute special events (in collaboration with owners, FOH and BOH leads)
Manage special orders and catering requests
Manager Skills and Competencies
Strong communication skills
Knowledge of restaurant and coffee industry
Strong planning skills
Able to foster teamwork and respectful work environment
Able to give and receive feedback productively
Mental flexibility / able to adapt to changing circumstances
Conflict resolution skills
Efficient inventory management
Welcoming, hospitable attitude towards customers and staff
Well begin reviewing applications in August, and will continue to do so on a rolling basis until the positions are filled.
Our intention is to hire an Assistant Manager as well as a General Manager. The Assistant will support the GMs work of maintaining Street 14 Cafes values: a team-spirited work environment, welcoming and empathetic customer service and support of local food producers. The specific division of labor between General Manager and Assistant Manager will be determined when the positions are filled, to reflect the strengths of each individual.
To apply, send a cover letter and resume.
Vacancy expired!