We are a National Matchmaking Firm and we're looking to add another customer service superstar to our amazing team We need a bubbly, reliable, flexible, and professional Consultant Coordinator (scheduler) - with open availability - to help book our phone consultations. Our scheduler is a true representation of the company, as they are the first person someone talks to when they are considering hiring us!
This is a LONG-TERM POSITION ONLY - if you're looking for short-term work only, this is not a good fit.
This position is from home, done over the phone/computer only. No cold-calling - we only reach out to people who have asked for more information - and no selling.
The right fit:
Has an open and flexible schedule during weekdays, and is able to start work in the morning and be available through the day
Is able and willing to be responsive throughout the day, even when not at their computer “working” (aka: Has GREAT communication skills!)
Is able to train and start immediately
Has reliable internet/computer and smart phone and a QUIET place to make calls from
Has - or is willing to get - Microsoft 365/Office
Is very bubbly, energetic, enthusiastic, and positive
Is very well-written and well-spoken, and is tech savvy
Doesn't mind being on the phone and computer for multiple hours each day Monday-Friday
Is very responsive and can be available to communicate/be "on call" throughout the day
Is very organized and detail-oriented, can understand and follow instructions, and can implement processes.
Is able and willing to check emails, voicemails, and staff messages throughout the day and respond quickly
The position starts as part-time but may quickly progress to closer to full-time; although it depends on the individual and the efficiency in which duties are done. PLEASE only apply if your schedule/availability is relatively open and flexible throughout the day, Monday through Friday. By nature, this is not an evening or weekend job, nor can it be done in just one chunk of time during the day; it's very spread out throughout the day.
SIDE NOTE: We are also looking for some Matchmaking Consultants (sales). Our Matchmaking Consultants:
Have a relatively open and flexible schedule during most weekdays, weekends are optional
Enjoy speaking to all kinds of people, and are happy and able to be on the phone for hours at a time
Are comfortable following up with people, and can do so with urgency
Are commission only, without a cap or ceiling on their earning potential
All training is provided and should take about a week.
For more information and to be considered, please reply with the following: (PLEASE NOTE that applications without ALL 3 of these things will not be considered.)
1) a little info regarding why you feel this would be a good fit for you
2) a current resume (no need to include physical address!)
3) a photo (I know it's a remote job, the photo helps me get a feeling for personality)
4) (Optional) let us know if you’re interested in the Matchmaking Consultant position as well, or instead
Please note that applications without all three of these will not be considered. Thank you!