Vacancy expired!
If you enjoy helping customers, are detailed, and enjoy fast-paced
work environments, this is the job for you! We are looking for a
Full Time Return Agent to join our National and
Alamo Rent A Car teams at the Portland International
Airport! Our return agents greet our customers upon return of
the rental car. They provide superior, friendly, and efficient customer
service during the return process.
Starting pay is $12.75/hour and comes with performance incentives!
(Those bonuses can bring the hourly wage average up to $15 or more!)
This is a union position, so candidates have the option to bid on their
shifts based off of seniority. As we service PDX, working weekends and
some holidays is part of this job.
We offer 40 hours per week. We've also got some pretty great benefits
available, including: medical, dental, vision, paid time off,
retirement, rental car discounts, major cell phone plan discounts, and
more! Worried about parking at the 'port? Don't be! We provide parking
for our Enterprise Holdings employees.
Applicants must be available to work the following shifts:
Mon/Tues/Fri - 8:00am-4:30pm, Sat/Sun - 3:30am - 12:00pm
(Wed/Thurs OFF)
Want to learn more? Apply today!Responsibilities:
Greet all customers using prescribed, appropriate dialogue as
they arrive on the lot.
Remind customer to check for personal belongings. Identify any
items found in the vehicle with a unit number, date, time and turn into
lost and found.
Advise and review rental charges; and provide an accurate receipt
to the customer.
Provide information in a professional and courteous manner regarding
transportation to the airport terminal. Thank customers using the
prescribed dialogue.
Complete return transactions with 100% accuracy.
Inquire about service, satisfaction and document dissatisfaction.
Discreetly check vehicle for damage on incoming vehicles and
direct customer to counter for completion of damage/loss report.
Use of proper statement to determine if vehicle is being returned
with full tank of gas.
Complete a service alert for any mechanical and or body damage
communicated by the customers.
Identify vehicles, which are on system hold for turnback, time or
mileage, recall, or any other special lock and verify their movement to
the proper lot location.
Identify and tag vehicles that have been flagged for grounding or
preventative maintenance and verify their movement to the proper lot
location.
Keep lot organized for ease of access and traffic flow.
Management reserves the right to modify, change or delete duties
assigned.
Requirements:
Must be at least 18 years old
High School Diploma or G.E.D. required
Minimum of 1 year customer service experience
Must have basic computer skills
Must have a valid driver's license with no more than 2 moving
violations within the last 3 years
No drug or alcohol related convictions on driving record in the
last 5 years
Must be able to speak, understand, read and write English.
Must be able to work outdoors (parking lot and garage) in the
elements with long periods of standing
Must be authorized to work in the U.S. and not require work
authorization sponsorship by our company for this position, now or in
the future
To apply for this position, please CLICK
HERE
Vacancy expired!