Vacancy expired!
Business Analyst - (Ecommerce/Supply Chain) - Direct Hire - Portland, OR Summary: As a member of the Information Technology team, the Business Analyst is responsible for contributing to the development, implementation, and maintenance of enterprise-wide programs with a primary focus on data/systems flow analysis to support the business in achieving strategic goals and operational excellence. Requirements:
- Bachelor's Degree (B.S.) from a four-year college or university; 3-5 years related experience and/or training; or equivalent combination of education and experience.
- Experience with software and processes in one or more relevant areas: Finance, ERP, Supply Chain, Integration.
- Report writing and experience with SQL.
- Experience with Jira nice to have.
- Skilled in prioritizing multiple tasks and demands. Can orchestrate multiple activities at once to accomplish goals; uses resources effectively and efficiently arranges information and files in effective ways.
- Skill in technical writing for documentation and design purposes.
- Ability to initiate recommendations for an idea or position; pursues everything with initiative, energy, drive, and a need to bring efforts to closure.
- Ability to learn quickly when facing new problems; takes initiative to learn without being asked.; open to change; analyzes both successes and failures for clues to improvement; not afraid to ask questions
- Ability to collaborate with business and third-party service providers.
- Ability to work with others in a team-based environment.
- Conducts interviews and facilitate requirements gathering, process analysis and application design sessions with project stakeholders including internal IT partners and business partners.
- Documents analysis of existing business rules, processes, and systems to recommend process and system enhancements to improve business performance and maximize the effectiveness of available technology.
- Serves as the liaison and collaborates with internal users, external software providers, and the IT technical staff.
- Provides ongoing client support for technical system questions and problems; serves as subject matter expert for designated systems; analyzes and performs second or third level support, coordinating with vendors and other parties as necessary, and tracks to resolution; recommends alternative workarounds for system defects until system solutions can be implemented.
- Assists in developing user documentation and departmental policies and procedures that impact the use of application systems.
- Provides technical training, guidance and resource support for end users and department staff.
- Coordinates assigned projects. This includes being the point-of-contact for the overall effort.
- Create and manage deliverables for self-led projects; log, track and verify resolution for all project tasks to ensure business and technical scope is controlled to meet quality, timeline and budget expectations.
- Partners with business and IT teams to determine estimates on resources and timing to meet business needs and communicates to appropriate stakeholders.
- Communicates risks and proactively recommends risk mitigation strategies to leadership.
Vacancy expired!