Vacancy expired!
- Expert knowledge of Microsoft and Non-Microsoft infrastructure and Infrastructure Management technologies, viz. Active Directory/Identity Management, Microsoft End Point Manager, Microsoft End Point Configuration Manager, Server and Desktop Virtualization, Microsoft Azure, Microsoft Private and Public Cloud offerings, O365, Microsoft teams, Microsoft Exchange, File services, SSO and other technologies. In depth understanding of
- Expert and depth knowledge must include Microsoft technologies as well as industry and competition
- Breadth knowledge of enterprise architecture, solution architecture and project management.
- Must have skills on Endpoint monitoring & diagnostic, Analytic tool (average consumption of physical resources, system problems, application problems, … using Systrac, Nexthink etc.)
- Scripting skills, particularly around automation and configuration management is a plus.
- Depth knowledge and proficiency in solution selling, proposal development and RFP, RFI responses
- Generate detailed documentation and requirements - Convey by creating effective user stories, functional requirements
- Defining Personas & use cases for an exhaustive requirements list
- Basis on Persona needs to define User Journey and Affinity Mapping
- Making Service Design Blueprint and coordinating with multiple stake holders on it
- Help analyze data, evaluate features, and understand user needs and pain points- proactively identify gaps in the current online experience and participate in working towards developing solutions that drive business value
- Review customer feedback, conduct surveys and user testing to capture feedback and communicate findings clearly and constructively with the team:
- Able to work extremely effectively in cross functional teams, adept at synthesizing a variety of inputs
- Ability to Work in a fast paced, time sensitive environment
- Strong quantitative, qualitative, and problem-solving skills
- Self-starter: ability to act autonomously
- Stellar time management and organizational skills; be able to work on multiple, concurrent projects and juggle multiple priorities
- Transparent and clear communicator - quickly grasp and effectively communicate concepts to those with and without digital expertise
- Have an exemplary and constant attention to detail and desire to execute accurately
- Good understanding of tech tools gained by supporting/implementing complex digital and legacy solutions
Vacancy expired!