Job Details

ID #46010085
State Oregon
City Portland
Job type Permanent
Salary USD $75,000 - $95,000 75000 - 95000
Source Triad Technology Group
Showed 2022-09-26
Date 2022-09-22
Deadline 2022-11-20
Category Et cetera
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Unified Communications Support Analyst

Oregon, Portland, 97201 Portland USA

Vacancy expired!

Snapshot:$70-95k + Amazing benefitsHybrid work schedule (2 days onsite/3 days remote)Career path into engineering

Job Overview: Responsible for the development, implementation, operation and maintenance of Cisco Unified Communications systems.
  • The purpose of this position is to coordinate the planning and administration of Unified Communications related projects at different stages of completion and on an ongoing basis. Projects range from a single user to large installations / moves and involve planning for and execution of new installations in new and existing buildings for the entire company.
  • Provide consultation and technical support for Cisco UC companywide.

Qualifications:
  • 4-15+ years of experience in Cisco Unified Communications systems analysis and design.
  • Certification in Unified Communications and/or equal experience in the enterprise telecommunications space.
  • Cisco UCCM and UCCX Required
  • Cisco UCCE and contact center experience desired
  • Broad knowledge of telecommunications/Unified Communications industry terminology, equipment types, standard and customized features and services available.
  • Experience with large enterprise systems including various vendor and service providers and current industry systems installation techniques.
  • Skill in analyzing and identifying customer needs, determining solutions and deploying enterprise level design.
  • Ability to interpret technical issues for both technicians and non-technical clients.
  • Strong working knowledge of and experience supporting call/contact centers and ACD call flow.

Vacancy expired!

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