Vacancy expired!
Smiles Dental is currently seeking a Treatment Coordinator to join our Salem extraordinary team. As a Treatment Coordinator, working with Smiles Dental, you will have an opportunity to work alongside experienced professionals. Smiles Dental main focus is providing its patients with the highest level of care and compassion. The Treatment Coordinator primary responsibility is to contribute to the financial success of the practice by ensuring that patients are the number one priority, maintaining positive relationships, and knowing and understanding the business aspects necessary to provide patients with the best experience possible. Treatment Coordinator duties include phone reception, presenting treatment plans, insurance verification, financial conversations, scheduling/confirming appointments, direct communication with patients which includes updating record and assisting with front office duties.
Become part of our success and let us be your RAVING FAN! Smiles Dental is One of a Kind(ness) we strive to give every patient the ultimate dental experience with personalized, one of a kind (ness) service. The benefits of working at Smiles Dental are tremendous. We are dedicated to providing the highest quality dental care using comfort, safety and compassion. As a Hygiene Coordinator, you’ll have the support you need to reach your goal and opportunities to not only expand your career, but your life.
Spend your day:
· Answering phones “with a smile” within the first 3 rings; communicating with patients in a courteous manner and using recommended verbiage for maintained control of the schedule
· Coordinating patient scheduling and ensuring any same-day additions are added to the schedule; notifying providers of changes
· Scheduling appointments in accordance with guidelines; following and tracking appointments due to no-shows, cancellations and late arrivals
· Calling scheduled patients to confirm appointments
· Making every effort to offer a new patient appointment on the same day as the call, or schedule a patient into an appointment within 3 days by using proper scheduling procedures
· Entering diagnosed treatment plans accurately to the practice software
· Presenting financial arrangements to patients, adhering to practice protocol
· Ensuring all applicable checklists are completed and charts are maintained and filed daily
· Entering all patient information into the computer software system accurately, ensuring that we have the most updated information on file for each patient
· Recording all charges and payments to patient accounts; be able to complete and explain third party financing options to patients
· Understanding and follow doctor’s treatment plans to schedule follow-up appointments
· Assisting patients in completing new patient health history forms
What makes you stand out?
Someone with previous dental office experience is required and preferable in a treatment coordinating role previously!
· Someone whose focus is building patient relationships and providing excellent care to the community
· Someone who is flexible and is able to efficiently multi-task
· Working knowledge of Eaglesoft practice management software is a plus
· Experience in a professional scheduling role with answering/making outbound numerous calls daily
· Excellent verbal communication skills and phone etiquette
· Strong understanding of patient privacy, confidentiality and HIPPA
· Proficient in the use of office equipment (multi-line phone/scanner/copier/fax)
· Professionalism and professional image
· Strong organization and planning skills; detail oriented.
· Conflict resolution and problem-solving skill
Benefits Include:
· Competitive pay
· Medical, vision, life and disability insurance
· Free dental services
· 401 K Retirement Plan
· Paid time off
· Opportunity for Career Advancement
Don’t miss out on this great opportunity to join a meaningful position with a friendly work environment. Please apply with a resume and cover letter, Smiles Dental will contact all qualified candidates
Vacancy expired!