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Job Details

ID #39896351
State Pennsylvania
City Cressona
Job type Permanent
Salary USD TBD TBD
Source Beacon Hill Technologies
Showed 2022-04-30
Date 2022-04-29
Deadline 2022-06-28
Category Et cetera
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Help Desk Technician

Pennsylvania, Cressona, 17929 Cressona USA

Vacancy expired!

Our client in Cressona, PA is looking for a Help Desk Technician to join their team. This is a permanent role by way of contract to hire.

This is on-site 5 days/week.

Position Description:

  • Providing technical support to customers
  • Troubleshooting problems (running tests, providing remote access)
  • Respond to customer requests by phone and email
  • Troubleshoot Active Directory and Exchange issues
  • Resolving LAN, WAN and other system issues
  • Estimated 15-20 tickets/day per technician

Required Skills:

  • Strong Communication Skills
  • Help Desk Technician or customer service role experience
  • Ability to solve technical/computer issues

Bonus Skills:

  • Active Directory
  • Exchange
  • ITIL Knowledge or Incident ticketing system
  • Technical Certs or Education

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future

Vacancy expired!

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