Job Details

ID #45222093
State Pennsylvania
City Harrisburg
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source LingaTech, Inc
Showed 2022-08-27
Date 2022-08-26
Deadline 2022-10-25
Category Et cetera
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HELP DESK / IT Support / Technical Customer Field Service Engineer (Windows, Windows Servers, LINUX Admin, Software & Hardware) - 100% ON-SITE in Harrisburg, PA

Pennsylvania, Harrisburg, 17101 Harrisburg USA

Vacancy expired!

Hi, Please take a look at the complete job description. If you find it suitable for you, please call me asap at (any time / even after hours) or email me at

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Urgent Job Opening - HELP DESK / IT Support (Tech Customer Field Service Engineer): Windows, Windows Server, LINUX - 100% ON-SITE in Harrisburg, PA

– 5 years Long Term Contract – ship needed.

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Our client, is looking to fill a -

100% ON-SITE in Harrisburg, PA -

HELP DESK / IT Support (Tech Customer Field Service Engineer): Windows, Windows Server, LINUX

- in Harrisburg, PA role to

support an IT program. Our client has just deployed their software with their client and they need this resource to

remain onsite to provide ongoing support and customer service. This job is

full-time (40 hours/week), 5 year contract with the possibility of extension, working from the headquarters building located in Harrisburg, PA. -

HELP DESK / IT Support (Tech Customer Field Service Engineer): Windows, Windows Server, LINUX - - 100% ON-SITE in Harrisburg, PA

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  • The resource needs to be very good in

    WINDOWS, WINDOWS SERVER and

    LINUX.
  • 5 years’ experience in a

    HELP DESK and / or

    IT Support role.
  • 80% of the work will be

    back-end support while the

    remaining 10-20

    % of the work will be

    front-end field service (primarily customer service visits) to various offices throughout the state of Pennsylvania.

    All travel to these locations will be reimbursed by our client.
  • There is an

    on-call rotation and this person will be

    required to be on-call one week per month which includes after hours and weekends.
  • Ability to

    run a Microsoft and a LINUX Command line.
  • Windows System Administration.
  • LINUX System Administration experience is a big plus.
  • Day to day this person will be

    tasked with addressing system issues including software, network, and hardware troubleshooting.
  • What we really need is a resource that can

    troubleshoot workstation issues and do

    basic Linux work to collect logs.
  • You will be

    using remote access to get into workstations at other locations to help resolve issues.
  • You will be

    trained on client’s software and all the hardware in the State of PA’s.
  • We also need the

    soft skills of this person to be really good. This

    resource will be the face of our client at their client. All of the different locations should know who this person is and know they can reach out to this person for help.”
  • Monitor the system daily and be the first point of contact for issues that arise.
  • Perform troubleshooting and resolve issues.
  • Create help desk tickets when needed.
  • Interface between the customer and the program operational team to facilitate diagnosis and repair of problems.
  • Be prepared to travel for customer interaction and field support if needed.
  • Be the customer advocate. Work to build a strong customer relationship to enhance the value of the IT solution.
  • They are looking for a resource who has

    both the soft people skills and hard technical skills required to master the program’s technology and manage the customer relationship.
  • This person needs to have

    strong communication and the ability to

    troubleshoot technical issues that may arise with the program.
  • Information Technology degree/education

    OR applicable work experience.
  • Valid driver’s license and good driving record.
  • Needs to be able to

    commute to Harrisburg PA DAILY.
  • Needs to be a without dual citizenship.

Regards,Suresh,Recruiting Manager,Linga Tech Inc,Ph: ,Email: ,Webste: www.lingatech.com

Vacancy expired!

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