Job Details

ID #3414547
State Pennsylvania
City Harrisburg
Full-time
Salary USD TBD TBD
Source Pennsylvania
Showed 2020-02-25
Date 2020-02-17
Deadline 2020-04-17
Category Admin/office
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Operations Team Member (Mechanicsburg)

Pennsylvania, Harrisburg 00000 Harrisburg USA

Vacancy expired!

Primary function of this position is to support the Director of Operations in management of fleet assets to maximize profit while providing exceptional service to our customers and owner operators. The position requires excellent communication skills - both written and verbal, computer and customer service skills and the willingness to prospect new customers.

Essential Character Traits:

Personable

Ethical

Reliable

Detail oriented

Organized

Able to prioritize and complete multiple tasks

Able to handle stressful situations in a fast pace environment

Impeccable problem solving skills

Able to communicate effectively and efficiently, both verbally and in written form

Able to anticipate issues and take ownership over solving them without direction

Positive team player

Essential Duties and Responsibilities:

Works closely with customers to rate trips and ensure trips are built correctly and customers are serviced on time

Search load boards online to identify matches for our owner operators with regard to location, ability and safety requirements

Maintain current customer relationships by providing exceptional customer service and professionally addressing customer needs

Actively seek out new opportunities to achieve and exceed revenue goals

Communicates customer need to owner operators and assists with dispatching including entering trips in database software

Resolves owner operator and customer issues

Requirements:

High School graduate or equivalent

Working knowledge of computers and programs including Microsoft Office

Knowledge of United States geography

Prior experience in the transportation industry is not required. This is a full time salaried position with health and dental benefits offered with company assistance. Office hours are Monday through Friday 8:00AM to 5:00PM. After hours commitment from home required at times. Paid vacation. Bonuses based on meeting and exceeding revenue goals and driver retention rates.

Vacancy expired!

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