Job Details

ID #3558425
State Pennsylvania
City Lancaster
Full-time
Salary USD TBD TBD
Source Pennsylvania
Showed 2020-03-14
Date 2020-03-11
Deadline 2020-05-10
Category Customer service
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Bilingual Kinship Case Manager (441 Friendship Road)

Pennsylvania, Lancaster 00000 Lancaster USA

Vacancy expired!

Overview:

The Kinship Navigators will support bilingual kinship families and coordinate resources in accordance with state contracts, regulations, and The Bair Foundation's policies and procedures in accordance with our mission.

Requirements:

Bachelor's degree in social work or related field.

Bilingual - Certified Spanish to English written and oral translator.

Competent computer skills in excel and Outlook.

Apply online at bair.org/careers or respond via Craig's List ad

About The Bair Foundation:

We are a leading treatment foster care agency founded in 1967 and nationally accredited by the Council on Accreditation since 2002. We are looking for individuals with a passion for working with at-risk youth and families to become a part of our team of dedicated and committed staff who go above and beyond to ensure our children and families are getting the best care and services. If this sounds like you, we look forward to viewing your application!

Benefits:

17 Days of PTO

12 PAID Holidays

Flexible schedule

Medical, Dental and Vision Insurance

Training and Education Assistance

401K Traditional and ROTH

Responsibilities:

Receive inbound calls, website inquiries, social media chat inquiries from Kinship Families or Case Workers to help identify their needs

Provide telecommunication solutions and recommendations to Kinship Families

Build positive working relationships with Kinship Families and enhance the image of the Kinship Navigator Program's perception in the community

Oversee proper time management of the call center obligations, including follow up contracts

Ability to use various computer tracking systems

Must have a courteous and friendly disposition when interacting with Kinship Families that is respectful and culturally sensitive.

Ability to sit for long hours to interact with Kinship Families using a computer with multiple screens and headset for call communication.

Vacancy expired!

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