Vacancy expired!
UX Writer (Mobile) - Vanguard CXD
Make investing intuitive through the user experienceOur team at Vanguard is looking for an experienced writer to join our design system team to help shape the future of our client experience. You'll join a tight-knit, collaborative design team that cares deeply about creating useful, intuitive experiences. You'll work with team members across design, engineering, product, research, marketing, and customer service to build a world-class user experience, and help translate business and technical concepts as we push beyond parity toward a bold vision for our products and services.In this role you will- Embed with a team of designers, strategists, engineers, and product owners, serving as the team's writing expert
- Audit and curate content strategies across the enterprise to create more inclusive and unified experiences. You'll work with teams across the enterprise to build a cohesive, strategic content approach to the design system.
- Write clear and concise content (including labels, navigational elements, interface language, accessibility content, detailed UX guidelines around visual style, component behaviors, and editorial advice) for an audience of designers, developers, writers, content strategists, and product owners
- Work to evolve our brand voice and tone, content and UX guidelines as part the design system
- Evangelize the design system, and content within it, across the company
- Participate in and/or lead interviews and research to better understand audience needs
- Work with team to drive a continual cycle of design system iteration and improvements
- Minimum three years related work experience.
- Undergraduate degree or equivalent combination of training and experience.
- 2+ years in a UX writing or technical writing role. Bonus if you've written for a design system experience. If you have other writing or UX experience that you think translates to this role well, we'd love to see your stuff.
- Experience working on digital products. This role sits within the user experience design organization, so a foundational knowledge of what goes into product design is key.
- Content strategy experience. While the focus of this role will be on content creation for the design system, there will be opportunities to solve business and user experience problems with content strategy. A basic understanding of Content Strategy principles and tools will be helpful.
- A collaborative approach. You're a great partner to other writers, designers, and your cross-functional teammates and have the ability to iterate quickly in a highly collaborative, fast-paced, agile environment with multiple stakeholders with strong project planning, time management, collaboration and presentation skills.
- A growth-mindset. You're open and receptive to feedback, and can adapt quickly in a fast-paced environment.
- A sense of humor. You don't need to be a comedian, but playing board games and laughing over lunch keeps us energized throughout the day.
Vacancy expired!