Vacancy expired!
- Communicate with insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics
- Respond timely and accurately to payer communications
- Collaborate with other revenue operations teams to ensure seamless processes across teams
- Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information
- Help identify process changes and opportunities for continuous improvements
- Maintain current patient account information at all times
- Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and client policies
- Excellent critical thinking and problem-solving skills: Every patient account and every insurance payor offers its own set of unique challenges. The ability to think through a situation and carefully identify the best action to take is critical to be successful at this role
- Strong communication and interpersonal skills: The position involves regular communication with insurance payors, as well as relationship building and interaction with other teammates
- Ability to adapt quickly: Our environment can change quickly on a daily basis. Adapting and demonstrating resiliency are key.
- Ownership: Teammates in this position will own a book of business. With some support of their leadership, teammates in this role should demonstrate drive and initiative to work through their queue.
- Creating a Special Place: Understands and embraces the DaVita culture.
Vacancy expired!