Job Details

ID #50282925
State Pennsylvania
City Murrysville
Salary TBD
Source UnitedHealth Group
Showed 2023-09-19
Date 2023-09-19
Deadline 2023-11-17
Category Et cetera
Create resume
Apply Now

Advanced Patient Care Tech - APCT

Pennsylvania, Murrysville, 15668 Murrysville USA
Apply Now

Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients’ expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what’s really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we’re working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us to start Caring. Connecting. Growing together.The Advanced Patient Care Tech (APCT) is responsible for ensuring the well-being of patients and for providing a positive, supportive environment while working in conjunction with physicians, advanced practice clinicians, front office, and clinical staff. The successful APCT will have sound clinical, solid communication skills, leads by example, and is dedicated to customer service and patient care.MedExpress Core Responsibilities:

Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, and Friendly

Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs

Utilizes genuine and positive communication to make each customer feel informed, understood, and special

An effective team member who contributes valuable ideas and feedback and can be counted on to meet commitments

Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion

Pursue activities with focus and drive, defines work in terms of success, and can be counted on to complete goals

Adherence to standards of business conduct and compliance

Primary Responsibilities:

Patient Care:

Assists the practitioner with examinations, procedures, and other duties. Responsible for screening and accurate detailed clinical intake of patients and updating medical records

Perform medical treatment as ordered by provider or established MedExpress standing orders

Prepare and assist licensed medical provider with dispensing prescribed medications (in States where applicable)

Performs blood glucose, weights, vital signs, specimen collections, point of care testing, phlebotomy, 12 lead EKG, simple dressing, straight catheter, IV insertion or IV catheter removal, simple dressing orthopedic devices, such as preformed splints

At the direction of the medical provider must have the ability to prepare and administer all prescribed medications including, but not limited to, IV medications and fluid administration, IM, SQ, PO, and intradermal medication administration per MedExpress guidelines

Complete detailed and comprehensive data collection upon clinical intake, including appropriate evaluation of chief complaint, medication Hx, PMH, allergies, social Hx, etc.

Assists the provider with examinations, procedures, and other duties

Oversee and coordinate the daily patient care flow, assisting and participating in all aspects of patient care for all patients within the center

Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.

Complete occupational health testing including such services as urine drug screens, breath alcohol testing, hair testing and physicals

Apply the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and approaches to problems

Ensure the well-being of patients and for providing a positive, supportive environment for patients and other staff

Complete patient referrals daily

Assist the provider with calling patients and informing them of normal lab and imaging results reviewed by the provider

Proper, concise, and complete EMR documentation and/or paper-based documentation for all assessments and procedures

Comply with and follow policies and procedures as outlined by MedExpress

Always maintains HIPAA compliance

Other duties as assigned such as new models of care and new types of procedures, etc.

Learning and Ongoing Education:

Obtain and maintain certification to perform DOT UDS, BAT, hair testing, and other occupational health services as assigned, and support clinical staff as they also meet their obligation to maintain certification and provide services

Maintain clinical skills and competency for all procedures and participate in training and mentoring of other clinical staff members

Completes clinical competency evaluation/review as determined by leadership

Maintain technical skills and apply new knowledge to position according to MedExpress policy

Maintain knowledge of Medical Terminology and standards of nursing care

Maintain knowledge of common safety hazards and precautions to establish a safe work environment

Read and keep up-to-date on all ME Communications

Complete all assigned training

Center Readiness and Maintenance:

Assist in maintaining all quality control, clinic inspection, and machine maintenance on a daily basis and report any and all discrepancies appropriately

Manage inventory of supplies; restock exam/procedure rooms

Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA and Department of Health)

Maintain and comply with all MedExpress, Optum and Urgent Care Accreditation site assessment requirements

Maintain clinical supplies and equipment and ensure proper storage of biohazards

Prepare patient rooms, set up instruments and equipment according to protocol

Clean exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control

Clean according to scheduled maintenance program and keeping appropriate records

Work collaboratively with Area Clinical Leadership to complete administrative assignments, as time allows and knowledge base supports, such as chart audits, supply inventory, quality assurance assessment, etc.

Working Conditions:

Center-Based. Requires working in a clinical setting, the ability to stand and sit for hours at a time, (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens

Our teams utilize a collaborative working model to build connections across our centers and communities. The primary center for this position is Murrysville, PA, though you may also operate in other local work sites on an as needed basis

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

High school diploma or equivalent

Certified Paramedic (EMT-P)

Experience with point of care testing

Knowledge of applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices

Demonstrated ability to exercise tact and diplomacy in dealing with sensitive, complex and confidential patient issues and situations

Demonstrated ability to effectively communicate both orally and in writing

Demonstrated ability to perform venipuncture and lab specimen collections

Preferred Qualifications:

Successful completion of a basic arrhythmia course

Knowledge of computerized information systems (EMR) used in clinical management settings

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Proof of immunity to vaccine-preventable diseases is an employment requirement.

Apply Now Subscribe Report job