Vacancy expired!
- Lead support triage of issues in partnership with the product and dev team.
- Technical Analysis- ability to think through process, understand edge cases, and apply innovative solutions when applicable.
- Project Management- self directed ability to own and drive.
- Serve as a SME for any related inquires from users and division stakeholders.
- Develop any owned readiness artifacts (job aids, FAQ's, process documents, ect)
- Maintain an up-to-date knowledge management repository in confluence and eLearning.
- Participate in all related program meetings and related development ceremonies.
- Business Analyst investigation powers combined with project management leanings.
- Proficient with, but not master of, API constructs.
- Knowledge of cable technologies and/or related construction activities.
- Knowledge of software development practices and related troubleshooting tools and techniques.
- Experience with salesforce implementation and administration.
- Knowledge of cable technologies and/or related construction activities.
Vacancy expired!