Job Details

ID #23256529
State Pennsylvania
City Philadelphia
Job type Permanent
Salary USD $102,000 - $122,000 102000 - 122000
Source Computer Enterprises, Inc.
Showed 2021-11-22
Date 2021-11-10
Deadline 2022-01-09
Category Et cetera
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Business Analyst, ServiceNow/Agile

Pennsylvania, Philadelphia, 19103 Philadelphia USA

Vacancy expired!

Business Analyst, ServiceNow/Agile

Philadelphia, PA 19103 The Business Analyst is a key member of the ServiceNow implementation product team and is responsible for the overall design of the application and mapping Stakeholder business requirements to systems/technical requirements. The Senior Business Analyst collaborates with the Product Owner/Manager(s), Process Owner(s), Technical Owner(s), Developer(s) for technical architecture and provides support as required to deliver complete solutions for stakeholders.

Requirements:
  • Solid understanding of Agile methodologies for full lifecycle Product Management with a strict focus on quality design and world-class user experience.
  • Share best practices and be consultative with stakeholders throughout the technical design of the product.
  • Produce a detailed functional design documents to match stakeholder requirements and write user stories to support the development team.
  • Work closely with ServiceNow Developers to produce technical specifications for custom development and systems integration requirements.
  • Produce detailed product support documentation as required for newly developed products.

Description:
  • Ideal candidate must be self-motivated with a proven track record in ITSM technologies or cyber-security practices and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding stakeholder base.
  • Candidate must be highly organized and analytical, adept at working in a virtual team environment, able to design and implement a product roadmap, timeline and able to handle multiple priorities in a fast-moving environment.
  • Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities.
  • Advanced experience with ServiceNow and other process workflow tool configuration and custom development.
  • Experience with other GRC/Security-workflow software (BMC Remedy, RSA Archer, Risk Fabric, Demisto, etc.) a plus.
  • Strong presentation and written communication skills.
  • Should have participated in and be familiar with product and SDLC methodologies.
  • 4-7 years of relevant experience in cybersecurity business operations, ITSM or systems integration and/or implementation experience.
  • S. degree in Computer Science, MIS, Information Security, or PMP Certification or equivalent experience.

Vacancy expired!

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