Help Desk Analyst I

Pennsylvania, Philadelphia Philadelphia USA
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DescriptionThis job is for someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. If you have strong problem-solving skills and a passion for making effective change within an organization, we encourage you to apply to this Help Desk Analyst position. This Help Desk Analyst role is located in the Philadelphia, Pennsylvania area and is a short-term temporary opportunity.Your responsibilities

Spot recurring technical issues and deploy solutions to address the root of the problems

Independently investigate and implement solutions to technical issues

Offer IT support for operating systems, productivity software, and a variety of other applications used internally

Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups

For immediate consideration please send resumes to [email protected]

User administration and bug fixing in a client-server environment

Strong problem solving and analytical skills

Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications

Solid understanding of POS (point of sale)

Hardware & software installation experience required

Firm grasp of basic networking concepts

Good understanding of IT support ticketing systems

Technology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.Leader among IT staffing agenciesThe intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: DOELocation: PHILADELPHIA, PADate Posted: November 1, 2019Employment Type: TemporaryJob Reference: 03720-0011233440Staffing Area: Technology

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Job Details

ID #2823121
State Pennsylvania
City Philadelphia
Full-time
USD
Source Robert Half International
Showed 2019-11-02
Date 2019-11-02
Deadline 2019-12-31
Category Et cetera
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