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The J.P. Morgan Healthcare Payments Solution Engineer Associate position is a high-profile opportunity for driven candidates displaying curiosity and persistence in achieving their goals. As part of J.P. Morgan's Healthcare Payments Product organization, Solution Engineers are responsible for understanding customer architecture, challenges, and priorities to determine solution fit and define a secure, scalable implementation approach that meets customer requirements. J.P. Morgan Healthcare Payments includes InstaMed, a wholly-owned subsidiary and healthcare-focused fintech.The Solution Engineer Associate is responsible for demonstrating technical, market, and product expertise and for generating the project charter to establish consensus and transition smoothly from sales into project execution. A superior ability to understand people and organizations is required to deliver effective solutions to the problems faced in today's healthcare payments industry.Essential Functions:Effectively articulate current state industry problems, inefficiencies, and user experience across payer, provider, and consumer constituents
Evangelize how J.P. Morgan Healthcare Payments people, process, and technology solve complex healthcare payments problems across environments for stakeholders at all levels of the customer's organization
Prepare and deliver technical presentations and demonstrations in collaboration with J.P. Morgan deal teams
Guide customer expectations to implement solution features using best practices and industry experience through project chartering process as a lead-in to implementation
Work closely with sales, implementation, and product teams within J.P. Morgan Healthcare Payments and more broadly across the Firm to develop and align on solution design that meets customer business and technical requirements
Analyze and deliver customer-sponsored product change requests via statement of work process
Support on-site customer sales meetings as required, up to 20%
Perform any other duties as applicable to the position
Qualifications:5 years of experience in healthcare or payments industry in a consulting, product delivery, or enterprise implementation role
Knowledge of patient accounting systems, revenue cycle solutions, or claims management systems a plus
Excellent analytical strategic thinking and communication skills
Demonstrated curiosity and tenacity for solving complex business problems through technology
Effective at managing expectations, time, priorities and getting things done
Bachelor's degree or higher
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.Equal Opportunity Employer/Disability/Veterans
Vacancy expired!