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Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.Job SummaryComcast's focus on the experience of customers and employees is growing leaps and bounds every year. Nowhere is this more apparent than in the world of Human Resources, the business unit dedicated to Comcast's most valuable asset: its people. The team that is reinventing employee experience is growing a best-in-class Talent & Learning function which includes a Measurement & Insights team within the larger Integration & Experience team. At Comcast, we know having the right people makes all the difference. And in HR, we seek every day to select, engage, and develop those people. As Senior Manager, People Measurement & Insights, you will help build the reporting and analytical capabilities of our function, which will augment talent and learning strategy and human capital decision-making across the Comcast Enterprise. You will be instrumental from infrastructure to analysis in helping Comcasters reach their fullest potential as well as drive empirically oriented operational and business efficiencies within the Talent & Learning organization.Job DescriptionCore ResponsibilitiesServe as subject matter expert on current HR reporting capabilities in Workday
Partner across stakeholder groups (Talent Attraction and Acquisition, Talent Management, Learning and Development, COE's, and HRIT) to design and develop value-added reporting for business partners
Help design, develop, and implement Talent & Learning data governance standards (in harmony with HRIT and COE's)
Continuously review current reporting ecosystem and stakeholder needs to advocate for process improvements and operational excellence
Develop and maintain strong, collaborative, results-oriented working relationships with internal partners
Keep a pulse on external market activity (Talent, L&D, HR, and analytics) to identify opportunities as appropriate
Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is an EOE/Veterans/Disabled/LGBT employer.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience5-7 YearsBase pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.
Vacancy expired!