Virtual Active Directory & LDAP Senior Advisor (Information Protection Senior Advisor) will be responsible with comprehensive understanding of LDAP, Active Directory, and their associated technologies. Demonstrating their knowledge of PowerShell scripting, be well-versed in Group Policy administration, and be competent in core infrastructure technologies such as DNS. Supporting related areas like virtualization, server and desktop operating systems, networking, etc. Moreover, the individual will be working in designing and implementing these solutions and should possess extensive troubleshooting abilities to resolve complex issues in a large global operating environment.RESPONSIBILITIES:
This position will focus on our Virtual Directory Engineering and expected to architect, designs solutions across Cigna’s Active Directory, LDAP, and Virtual Directory. Engineers are expected to respond to applicable Priority 1 incidents and drive resolution. Collaborate with teams across the organization to integrate additional applications into the existing AD/LDAP infrastructure. Partner with application owners to securely integrate AD and LDAP-enabled application into the environment, provide increased security plus user and entitlement management by leveraging directory related technologies.
Provides engineering leadership and oversight on architecture design, engineering, and development of information technology solutions in a multi-site, multi domain topology.
Manages the troubleshooting and resolution of infrastructure compatibility issues based on system architecture, project requirements, and customer expectations.
Partners with IT leadership on engineering and support related issues to develop strategies related to endpoint management. Collaborates with teams across the organization to resolve issues and drive projects. May manage other infrastructure engineers, contractors, or vendors on a project basis.
Owns the design and implementation of existing or new technologies. Provides technical guidance to support staff on the team and in other areas. Makes complex modifications to existing software to fit specialized needs and configurations and maintains program libraries and technical documentation.
Proactively manages continuous process improvement based on customer feedback, new or emerging technologies, and process standards.
QUALIFICATIONS :
High School diploma or equivalent and 8 or more years of experience.
Bachelor’s degree in computer science or a related discipline required, and at least 8 years of experience in all aspects of computer operations or an equivalent combination of education and work experience preferred.
Strong judgment and management skills and considerable aptitude in human relations are expected.
Relevant Microsoft of other technical certifications are a plus.
Problem solving; ITIL Service Operations processes; ability to work independently and as part of a team; strong customer service and customer support skills with the ability to communicate difficult technical concepts clearly to a variety of individuals of varying technical expertise and understanding.
Experience and extensive knowledge working with numerous Microsoft technologies such as Windows Server, Active Directory, and related services. Microsoft PowerShell and/or VB.net, solid understanding of core infrastructure technologies such as DNS. Expertise in related areas such as Microsoft Windows, Microsoft Server, Microsoft Exchange, Citrix Product suite, VMware Virtualization, Red Hat Enterprise Linux, LDAP, "Optimal IDM" VIS product and other related tools are a plus.
8 or more years of experience in 24/7 global multi-site environments with over 10,000 users, including experience in the architecture, design, and implementation of new and existing identity solutions. Demonstrated excellent problem solving, problem management, and root cause analysis skills.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.About Cigna HealthcareCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.