Job Details

ID #20054166
State Pennsylvania
City Philadelphia
Job type Permanent
Salary USD TBD TBD
Source pureIntegration
Showed 2021-09-22
Date 2021-09-21
Deadline 2021-11-19
Category Software/QA/DBA/etc
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Software Support Engineer II

Pennsylvania, Philadelphia, 19019 Philadelphia USA

Vacancy expired!

Company Description

pureIntegration is seeking a

Software Support Engineer II to join our company as a W2 contract role monitoring and resolving technical issues. The Digital Product Development team is looking to bring in an experienced Software Support Engineer. The candidate will ideally possess a strong technical background with a focus on

large customer base application support. They will be responsible for acting as operations support; with ops focused on API Platforms.

Location: Philadelphia, PA

Work Arrangement: Contract W2 hourly role, initial contract period through 12/31/2021 with possible extension for additional year.

We Do Not Sponsor H1B Visas, or C2C

Responsibilities:
  • Supporting Residential Marketing Technology Teams to launch a loyalty & rewards program (soft launch next week), full launch in July. Experience in Loyalty/Rewards helpful.
  • Act as Operations Engineer; Operations focused on API Platforms (Postman)
  • Looking at metrics and errors
  • Working with development team to resolve errors
  • Reviewing documentation and internal docs are good as can be
  • Kanban daily calls to work through the issues
  • AWS, API, Lambda, Akamai environment

Requirements:
  • Typically has 3-5 years of high-tech industry and/or IT work experience in product engineering, development and/or support functions.Previous experience running applications at scale with large customer base application support
  • SQL for data validation
  • Tools: Elasticsearch (Monitoring and Logging) - nice to have
  • Coding experience - nice to have
  • Catchpoint (synthetic monitoring) - nice to have
  • Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Are you self-motivated, collaborative, and client-focused? Are you looking for a challenging and rewarding career? Then

pureIntegration would love to hear from you! Your career journey starts here!

pureIntegration, a systems integration company headquartered in the DC area, serves clients in the fastest growing industries - communications, media, and entertainment. Our industry-focused offerings and collaborative client approach has resulted in a 97% client satisfaction rating. As a leading service organization, we recognize our most valuable assets are our people, both as individuals and how they come together as a whole. As such, we encourage our team members to become fearless in exploring ideas and opportunities to act on them.

In over 16 years of Digital Transformation consulting and professional services, pureIntegration has successfully designed, integrated, and deployed winning solutions at scale which have resulted in measurable performance increases. Most importantly, we have done it while maintaining 97% client satisfaction for the past 15 years. With a rich heritage in Communications, Media and Entertainment, our diverse and expanding portfolio includes Fortune 500 enterprises spanning Utilities, Manufacturing, Insurance, CPG, Healthcare, Logistics and other select verticals.

pureIntegration is an Equal Opportunity Employer (EOE), qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Vacancy expired!

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