Sr. Specialist, Product Management job vacancy

Vacancy expired!

Summary:

Xfinity Video & Entertainment Operations team is seeking an experienced, passionate, and highly motivated Sr. Specialist to join our Product Operations team. This person will play a key role in identifying broader trends with Product performance while working directly with Product Managers to develop business cases, key performance indicators and manage national programs. A major area of focus for the team will be to direct business operations activities that improve operational efficiency within our Video Products.

Core Responsibilities:- Develops, implements, and maintains internal processes and analytical methodologies- Collaborate with teams for in-depth analysis of operational data to perform root cause analysis and identify opportunities to improve efficiencies for a better Customer Experience- Coordinates across various teams in the organization to assess product needs and identifies possible solutions to meet those needs- QA processes to ensure business functions are running as expected- Forecasts, monitors, and reports revenue and cost (margin) on an ongoing basis- Monitors key performance indicators for the product and work cross-functionally to ensure market success

The successful candidate will:- Be able to collaborate and build successful and strong relationships with the business partners including product, finance and technology teams and 3rd party vendors to problem solve and drive forward business initiative and to deploy process improvements- Proactively identify, prioritize, and conduct analysis that drives meaningful change on KPIs and critical objectives established by the organization.- Be adept at managing competing priorities through planned and ad-hoc requests.- Develop a tactical day-to-day operational mindset to identify broader strategic challenges and opportunities to drive larger scale improvements. Must be able to drive strong bias for day to day execution while maintaining strategic focus.- Connect operational initiatives to financial drivers to determine success metrics and identify cost efficiencies.- Promote healthy skepticism, intellectual curiosity, knowledge sharing and teamwork- Prepare easy to follow & succinct presentations summarizing findings / insights and actions

Preferred Qualifications:- Excellent organizational, technical, financial, interpersonal and communication skills- Creativity and ability to see beyond the obvious- Self-starter with ability to drive products and ideas independently- Strong analytical skills with ability to think strategically and critically- Excellent written and verbal communication skills and;- Ability to work with all levels within the organization, including field service team members' management, cross-departmental teams and senior leadership

Job Specification:- Bachelors Degree or Equivalent Generally requires 5-7 years related experience

Employees at all levels are expectedto:- Understand our Operating Principles; make them the guidelines for howyou do your job- Own the customer experience - think and act in ways that put ourcustomers first, give them seamless digital options at every touchpoint,and make them promoters of our products and services- Know your stuff - be enthusiastic learners, users and advocates of ourgame-changing technology, products and services, especially our digitaltools and experiences- Win as a team - make big things happen by working together and beingopen to new ideas- Be an active part of the Net Promoter System - a way of working thatbrings more employee and customer feedback into the company - by joininghuddles, making call backs and helping us elevate opportunities to dobetter for our customers- Drive results and growth- Respect and promote inclusion and diversity- Do what's right for each other, our customers, investors and ourcommunities

Comcast is an EOE/Veterans/Disabled/LGBT employer

Vacancy expired!

ID	#6387483
State	Pennsylvania
City	Philadelphia
Job type	Permanent
Salary	USD TBD TBD
Source	Comcast
Showed	2020-12-05
Date	2020-12-03
Deadline	2021-02-01
Category	Tv/film/video/radio
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Job Details

Sr. Specialist, Product Management