Vacancy expired!
Are you experienced in patient care and looking to establish a fulfilling, hands-on healthcare career while elevating patients' experience? With UPMC Hillman Cancer Center, you'll make a meaningful difference on our team by working with our Life Changers to provide high-quality patient care. Build relationships with patients as you help them find comfort in a safe environment.UPMC Hillman Cancer Center is internationally recognized for its leadership in the prevention, detection, diagnosis, and treatment of cancer and is the region's only comprehensive cancer center designated by the National Cancer Institute.As the preeminent institution in western Pennsylvania for the delivery of cancer care, the performance of basic, translational, and clinical research, and the education of the next generation of cancer researchers and physicians, UPMC Hillman Cancer Center is exceptionally well-positioned to contribute to the global effort to reduce the burden of cancer.UPMC Hillman Cancer Center is hiring a full-time Patient Service Coordinator to provide support at our Passavant - McCandless Hospital location in McCandless, PA. This position will work Monday through Friday daylight schedule. No weekends or holidays are required! We offer a sign-on bonus for eligible candidates.The Patient Service Coordinator is an advanced Medical Assistant type role. This position will be utilized in a dual capacity; at times the staff member will be asked to function like a Medical Assistant, rooming and triaging patients, stocking supplies, cleaning rooms, etc. At other times, this staff member will be asked to function in the business office where they will answer phones, schedule patients, check-in and check-out patients, and other duties as assigned.Responsibilities:
Completes vital signs, specimen testing and EKGs as needed.
Organizes daily schedule of patients, greet patients and assigns rooms.
Orders supplies for unit as necessary.
Maintains competency requirements.
Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.
Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork.
Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
Other Duties as Assigned.
Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer.
Anticipates and responds to meet customer needs.
Respond appropriately to crisis situation as a team member.
Participates in interdisciplinary activities such as staff meetings and other committees as assigned.
Assists in the registration of patients to include verification and confirmation of health insurance coverage.
Immediately report any situation that may impact safety of patients, visitors and staff.
Provides front desk coverage as assigned.
Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.
Account for all customers in the clinic.
Provides lobby/waiting room coordination and supervision.
Serve as liaison between customer and clinic staff.
Collects 100% of copays daily and correctly balances at the end of each day.
Coordinates scheduling to include testing.
Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.
High School graduate or equivalent required.
Minimum of three years of direct patient care and or phlebotomy experience.
Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.
Possesses excellent organizational skills.
Licensure, Certifications, and Clearances:
Medical Assistant or Phlebotomy licensure preferred
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
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UPMC is an Equal Opportunity Employer/Disability/Veteran
Vacancy expired!