Job Details

ID #49543201
State Pennsylvania
City Pittsburgh
Job type Permanent
Salary USD TBD TBD
Source Genesis10
Showed 2023-03-25
Date 2023-03-24
Deadline 2023-05-23
Category Et cetera
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Production Services - Help Desk Support Engineer I Help Desk Support Engineer I

Pennsylvania, Pittsburgh, 15201 Pittsburgh USA

Vacancy expired!

Genesis10 is seeking a Help Desk Support Engineer

for a hybrid 12-month contract to hire position with a leading client located in Pittsburgh, PA. This role pays $26-29/HR W2 based on experience.

Responsibilities include:
  • Providing the first and second line of support specific to all aspects of desktop applications and technology-related support activities, including (but not limited to) password resets/unlocks, troubleshoot Microsoft Office/Outlook 2013/16/O365, PC, printer, telephone, mobile (where applicable), VPN and software issues
  • The core goal is to provide Subject Matter Expertise for technical support to the Technology Services Group for all company employees & contractors inclusive of a follow the sun support model (24x7x365) model.

Required:
  • Associate's (or Bachelors) degree in a related discipline and/or minimum 3-5 years relevant, equivalent work experience
  • Previous technical desktop support experience
  • Experience with MS Office Suite products, and customer service / soft skills experience, knowledge of PC hardware and software
  • Flexibility in working hours
  • Must be able to effectively troubleshoot, work with customers and have strong organizational and record keeping skills

If you have the described qualifications and are interested in this exciting opportunity, apply today!

About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.

Benefits of Working with Genesis10:
  • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
  • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
  • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
  • Behavioral Health Platform
  • Medical, Dental, Vision
  • Health Savings Account
  • Voluntary Hospital Indemnity (Critical Illness & Accident)
  • Voluntary Term Life Insurance
  • 401K
  • Sick Pay (for applicable states/municipalities)
  • Commuter Benefits (Dallas, NYC, SF)
  • Remote opportunities available
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Vacancy expired!

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