Job Details

ID #14728454
State Pennsylvania
City Pittsburgh
Job type Part-time
Salary USD TBD TBD
Source Goodwill of Southwestern Pennsylvania
Showed 2021-05-30
Date 2021-05-27
Deadline 2021-07-26
Category Et cetera
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Service Consultant (Part-time) Lawrenceville/Pittsburgh, PA.

Pennsylvania, Pittsburgh, 15201 Pittsburgh USA

Vacancy expired!

Job Description

As the

Service Consultant in our Program Services department you would provide support to the Welcome Center and Disability Services. As part of the Welcome Center, you would connect customers to the local community programs to enhance outcomes. Along with supporting the Disability Services’ department with referrals, by providing quality intake services to participants, including tracking and billing of referrals and authorizations for appropriate services. All while improving your administration skills through maintaining training and work experience slots to ensure maximum capacity for services.

Duties include but are not limited to:

  • Develop and maintain relationship with Goodwill department staff and service consultation team as well as maintaining up-to-date knowledge on Goodwill programs and services.
  • Conduct ongoing electronic, phone, and face to face meetings with staff at their service delivery locations, as per staff rotation, to support integrated service delivery efforts.
  • Assess and identify new and returning customers’ strengths, barriers, and needs by collecting in-depth information about a customer’s situation and functioning
  • Compile and coordinate records for new and prospective customers, including identifying and resolving inconsistencies in files and other obtained information.
  • Maintain intake schedules and record customer interactions.
  • Work cooperatively with Disability Services personnel to validate all service information.

Travel Required: Yes, some local travel may be required.

Schedule: Negotiable, but will include 1-2 evenings and/or weekend shifts per week. Schedulescan change depending on department needs.

External Hiring Range:$17.00/Hour

Qualifications

  • Bachelors' Degree(Human Services, Psychology, RehabilitationScience, Social Work, or related field) and 4 years experience locating community and social services for at risk and/or vulnerable population required.
  • Masters' Degree(Human Services, Psychology, RehabilitationScience, Social Work, or related field) and no experience locating community and social services for at risk and/or vulnerable population required.
  • Experience interviewing and gathering information and documentation highly preferred.

Additional

Qualifications:

  • Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) upon hire.

Additional Information

To apply to this position, copy & pastethis link into your address bar:

https://bit.ly/34mCZyM

Vacancy expired!

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