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Description
Robert Half Technology might have the Desktop Support Technician role for you, if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. To thrive in this position, you will need to be a self-starter, with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is long-term temporary in nature and is located in the Reading, Pennsylvania, area.Your responsibilities- Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems- Match hardware repairs with the appropriate vendors- Offer computer desktop support in accordance with established policies and procedures- Create records of daily data communication transactions, issues and remedial actions taken or installation activities- Rectify computer problems, and suggest appropriate action/solutions- Interact regularly and effectively with ticket submitters- Support, examine, and repair computer systems, hardware, printers, and computer peripherals Requirements - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals- Desktop support or related experience- Deep understanding of Active Directory- Expertise in Microsoft Office 365- Foundational knowledge in Microsoft SCCM- Comprehensive knowledge of Microsoft Office 365 Technology Doesn't Change the World, People Do.®Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.Vacancy expired!