Vacancy expired!
Job Description:
Manages a team of 9 - 12 associates. Comprehensive knowledge of U.S. and Foreign Currency wire repair including SWIFT messages, Fedwire and CHIPS clearing. Knowledge of electronic funds transfer system automation capabilities and requirements to promote straight through processing. Basic knowledge of laws, rules and regulations applicable to the wire transfer service. Ability to manage service level agreements and complete all transactions by established cutoff's while maintaining high quality. Strong leadership and associate engagement skills. 3rd Shift -Sunday - Thursday, 3:00am - 12:00pmRequired Skills and Experience:- Management, communication and associate engagement skills
- Ability to coach and develop teammates, provide training support, write procedures and job aids
- Basic knowledge of laws, rules and regulations governing the wire transfer service
- The successful incumbent will have strong U.S. dollar clearing product knowledge
- Ability to drive process improvements while meeting all compliance requirements
- Strong knowledge of electronic funds transfer automation capabilities to enhance straight through processing
- Able to develop reporting requirements, analyze information and make data driven decisions
- Demonstrated ability to lead a high volume, high risk process maintaining quality standards
- Strong PC skills, Microsoft suite, Excel, Word, PowerPoint
- Basic knowledge of wire transfer system processing rules
- Basic knowledge of wire transfer system database functionality
Vacancy expired!