Vacancy expired!
Job Title: IT Hardware Technician
Job Location: Pittston, PA
Job Type: Contract
Job Description:
The Hardware Technician is responsible for identifying and resolving hardware and software issues that could not be resolved over the telephone.
Additionally, the Hardware Technician is also responsible for their, maintenance, and tracking of client equipment and operating within client Service Level Agreements.
Responsibilities:
Replicate and resolve customer issues in the hardware environment.
Prioritize the day’s repairs to ensure that all equipment is returned to users within each Client’s Service Level guidelines (whether working in a dedicated or syndicated environment).
Complete all steps necessary to fully configure equipment for new hires and rebuild type repairs.
Prepare Manufacturer Repair orders for damaged equipment.
Required Skills / Qualifications:
A+ Certification preferred.
Computer hardware repair or computer support experience.
Help Desk/Call Center experience preferred.
Excellent oral and written communication skills.
Excellent problem solving and troubleshooting skills.
Experience in troubleshooting current Microsoft operating systems and Office applications.
Basic network knowledge of networks and network systems.
Vacancy expired!