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Job DescriptionThe Talent Operations Process Specialist reports to the Director of HR Talent Operations and is responsible for managing the lifecycle of our annual talent programs and for identifying process improvement opportunities to optimize program administration. This role develops tools & resources required to support the execution of these key processes, partnering closely with the Global Process Owners, Global Talent Management Center of Excellence (CoE), and HR Solutions.Core Responsibilities
Work with the Global Process Owners and CoE Subject Matter Experts to build supporting tools and resources to drive talent management processes.
Partner with the HR Solutions team and IT to assess improvement opportunities and update talent processes accordingly.
Coordinate program administration logistics related to the enrollment, cohort management, process improvement, and alumni activities of our various leadership programs.
Initiate and manage day to day communications with internal and external stakeholders across various channels like emails, MS Teams, and virtual sessions.
Execute outlined process of identifying and matching program participants to rotational assignments.
Manage invoices and payments with external vendors by tracking against established budget.
Manage routine process inquiries routed to the various program mailboxes in a timely fashion and determine what requires escalation based on complexity.
Fully utilize HR case management and knowledge management systems to manage escalations, obtain resolutions and document/track cases.
Submit and track translation requests related to changes with the annual talent programs and communicate updates with process owners.
Participate in testing system updates and create resources (work instructions, job aids, etc.) to help users navigate.
Qualifications:
Minimum of a Bachelor's degree in Human Resources, Business or related discipline, or currently in pursuit of degree completion, or equivalent relevant work experience.
3 years of experience in an HR Operations, HR Business Partner, HR Center of Excellence, or related roles.
Required Skills:
Effective collaboration skills to facilitate stakeholder management.
Ability to multi-task and effectively prioritize deliverables.
Ability to negotiate with and influence the opinions of key stakeholders and vendors.
Ability to assess, identify, and implement process improvements.
Demonstrated ability to analyze data and highlight key themes.
Proactive approach with laser-focused attention to detail and timely follow-up.
Proficient with Microsoft Tools (Word, Excel, Teams, PowerPoint).
Detail oriented and effective problem solver.
Ability to work effectively in a fast paced, global organization.
Preferred Skills:
Previous experience with talent management programs or in a talent management organization.
Experience with large, company-wide program implementations.
Experience with cloud-based HR technology solutions.
Experience gathering data analytics.
Service center experience a plus.
Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.Who we are …We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.What we look for …Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.NOTICE FOR INTERNAL APPLICANTSIn accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.Current Employees apply HERE (https://wd5.myworkday.com/msd/d/inst/1422$1533/rel-task/3001$14.htmld)Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)US and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.For more information about personal rights under Equal Employment Opportunity, visit:EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRights1020.pdf)EEOC GINA SupplementPay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf)We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.Under New York City, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.Expected salary range:Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here (https://www.benefitsatmerck.com/) .Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)Search Firm Representatives Please Read CarefullyMerck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.Employee Status:RegularRelocation:No relocationVISA Sponsorship:NoTravel Requirements:No Travel RequiredFlexible Work Arrangements:HybridShift:1st - DayValid Driving License:NoHazardous Material(s):N/ARequisition ID: R240705
Vacancy expired!