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Senior Residential Mortgage ProcessorEast Providence, Rhode IslandSolid handshake? Winning smile? Big, bold and bright ideas? If that sounds like you, it’s time to drop everything and start getting excited – because we’re waiting to welcome you to an awesome future. One where you’ll be able to give your entrepreneurial spirit room to grow as you build a rewarding career alongside people as friendly and enthusiastic as you are. So get some screen time with the videos below, and discover how you can Santander.Our CultureDiversity and inclusion — We work together to create an environment that welcomes diverse perspectives and talent.
Corporate responsibility — Our corporate responsibility programs share a common purpose of giving back to the community.
Balance and wellness — Our benefits help you live your life to the fullest while balancing work and personal goals.
Educational opportunities — We foster a culture of learning, inspiring you to further develop your skill set and education.
Benefits & RewardsHealthcareMedical, Dental, Vision Pre-tax Health Accounts, Short- and Long-term Disability EAP, Health Advocate ServicesSavings Plans401(k) Retirement Plan Up to 5% 401(k) Matching Additional Investment OptionsFamily SupportPaid Parental Leave, Adoption Assistance, Dependent Care FSA, Tax-advantaged Transit/Parking Legal Assistance PlanInsuranceLife, accidental death, business travel accident, long- and short-term disability insurance coverageAdditional PerksTuition and computer purchase reimbursement, plus discounts for cell phone, fitness and auto/home insuranceWork/Life BalancePaid Time Off (PTO), Holiday Time Off, Volunteer PTO, Travel DiscountsJob DescriptionReq ID: 2105504As a member of Santander’s retail banking division you’ll help serve Santander’s retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander’s retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander BankResponsibilitiesInteract with both internal and external Mortgage Loan Officers as well as customers in order to efficiently and effectively process applications from initial submission to UW approval to close.
Manage 30+ loan pipeline working within the banks SLA and procedures for the timely review of borrower and bank required conditions.
Familiarity with Conventional, Jumbo, Government lending programs as well as both D/U and LP systems.
Ability to multi-task, work under pressure to meet timelines and adapt to a changing environment.
Familiarity with Empower LOS system is a plus.
EDUCATIONHigh School Diploma, or equivalent work experience.WORK EXPERIENCE2+ years of experience with mortgage processing.Experience with Empower a plus.SKILLS AND ABILITIESAbility to Operate with a high sense of urgency.
Ability to manage own workload and work efficiently and meet deadlines.
Ability to multi-task and keep initiatives on track simultaneously
Conscientious with strict attention to detail
Demonstrated ability to operate independently with broad general guidance against a framework of defined business objectives
Detail oriented, organized and analytical
Must relate well to all kinds of people, listens and builds constructive relationships, uses diplomacy and tact
Results oriented, attention to detail, ability to prioritize multiple objectives and projects
PHYSICAL DEMANDSMinimal physical effort such as sitting, standing, and walking.COMPETENCIESBuilds effective working relationships with peers
Defines issues accurately and identifies the critical components
Demonstrates the organization's customer service standards
Learns about and diligently follows established risk management policies, processes and procedures
Is positive about new approaches and methods resulting from change
Responds promptly to customer inquiries
Takes responsibility for issues and, with assistance, works to find a solution
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.Primary Location: East Providence, Rhode Island, United StatesOther Locations: Pennsylvania-Villanova,New Jersey-Howell,Rhode Island-East ProvidenceOrganization: Santander Bank, N.A.Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.US Candidates/Employees: Click here to view the “EEO is the Law (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) ” poster and supplement and the Pay Transparency Policy Statement. (https://www.dol.gov/ofccp/pdf/pay-transpformattedESQA508c.pdf)Click here to view the California Privacy Notice. Need assistance? Contact TAOps@santander.us
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